Technology & Information Services
AERIES Alert:
Many teachers are seeing incorrect assignments and grades in Aeries Gradebook. We are working directly with Aeries to correct the issues. Please do not try to correct any errors you see in Aeries Gradebook at this time. We appreciate your understanding in only contacting the Aeries Help Desk regarding unrelated issues.
Google Classroom functionality appears to be unaffected, so please continue to use it as usual, including for class meetings. However, we strongly suggest that you avoid creating, modifying, or syncing assignments in Aeries or Google Classroom for the time being. We will inform you when the Aeries Gradebook issues have been resolved.
Supporting Education with Technology
All schools have a technician assigned. Please check with the school office to submit a work order.
Tech Support for Families
Please contact your SCHOOL SITE directly for support.
Technology Help Desk
(925) 682-8000 x 4105
Aeries – aerieshelpdesk@mdusd.org
AESOP – aesophelpdesk@mdusd.org
Clever- cleverhelpdesk@mdusd.org
EADMS- eadmshelpdesk@mdusd.org
Google- googlehelpdesk@mdusd.org
iReady- ireadyhelpdesk@mdusd.org
SEIS – seishelpdesk@mdusd.org