Contact Us
The TIS Guide to Services highlights the services offered by our department, and our FAQ can help with some of the basics.
Classrooms and Labs
All schools have a Technician, at least part-time. This is a qualified technician who is responsible for all classroom and lab support at your school. Each school should have a process for notifying this tech of any needs for support.
Every school should also have a teacher that serves as a "Technology Integration Leader" (TIL). This person will a good point person to work with on technology training needs.
If you work in a classroom or lab and need service, please do the following:
- Before contacting anyone, please check the FAQs. This will allow you to search for a possible solution and ask general questions.
- Follow your school's established process for alerting your Site Tech. The tech is responsible for solving classroom and lab tech issues at your site.
Technology Help Desk
(925) 682-8000 x 4105
AESOP – aesophelpdesk@mdusd.org
Clever- cleverhelpdesk@mdusd.org
EADMS- eadmshelpdesk@mdusd.org
ELPAC-elpachelpdesk@mdusd.org
Google- googlehelpdesk@mdusd.org
iReady- ireadyhelpdesk@mdusd.org
SEIS – mishelpdesk@mdusd.org