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Support

TIS Team

The TIS Guide to Services highlights the services offered by our department, and our FAQ covers some common questions. Additionally, the Ed. Tech team has a variety of resources on their website.

Support Contacts

All schools have a technician assigned. Please check with the school office to submit a work order. 


Tech Support for Families

Please contact your SCHOOL SITE directly for support.

techsupport@mdusd.org

 


Employee Technology Help Desk

helpdesk@mdusd.org 

Work Order System

(925) 682-8000 x 4105

 

We are checking voicemail and email during the school closures. Please leave a message with your contact information if we do not answer.


Aeries – aerieshelpdesk@mdusd.org

AESOP – aesophelpdesk@mdusd.org *

B+ - bplushelpdesk@mdusd.org

CAASPP - caaspphelpdesk@mdusd.org *

Clever-  cleverhelpdesk@mdusd.org 

EADMS- eadmshelpdesk@mdusd.org *

Google- googlehelpdesk@mdusd.org

iReady- ireadyhelpdesk@mdusd.org *

SEIS – mishelpdesk@mdusd.org *

 

*supported by another department

Technology Classes